Simple Claims Lodgement and Expert Support
At York Underwriting, we understand that how a claim is handled matters just as much as how a policy is placed. That’s why we partner with specialist claims professionals to ensure your clients receive prompt, professional support when it matters most – while we stay connected to assist with any questions along the way.
Claims Management Process
Lodging a claim shouldn’t be difficult. We make the process clear, stay connected throughout, and work with trusted claims partners to help deliver the right outcome.
All claims are managed by Proclaim Management Solutions on behalf of York Underwriting. They work with our experienced underwriting team to ensure continuity and clarity.
Proclaim Management Solutions is an independent tech-enabled, specialist claims manager providing innovative outsourced claims management services across all lines of general insurance.
How to Lodge a Claim
Lodging a claim with York Underwriting is a simple 4-step process.
You will receive confirmation that your claims form has been lodged, and if our third party claims partner, has questions, they will be in touch.
Complete the Claims Form
Download our claims form and complete in full so we have all the essential information.
Email the Claims Form
Email the completed claims form to both proclaim@proclaim.com.au and claims@yorkunderwriting.com.au
Attach Supporting Documents
If you have any supporting documentation such as invoices, reports, or images, please attach these with your claim.
Confirmation and Next Steps
Once we’ve received your claim, we will be in touch quickly to ensure we have all the details to start the claims process.
Experience the York Difference
If you’d prefer to speak to someone directly about a potential claim, or unsure how to complete the Claims Form then we are here to help.
Please contact us directly via:
- Email: claims@yorkunderwriting.com.au
- Phone: 0447 688 685
- Contact Us Form